Tag Archive | church

Excellent Customer Service In Business – Part 2

Hello and welcome to my little world.

As promised, here are some useful tips to help you relate well with your customers. In case you missed the first part, read it HERE and come back for the second part.

SOME VITAL HINTS FOR EXCELLENT CUSTOMER SERVICE
1. Love your customers as you love yourself. Loving your customer is a marketing strategy.

2. Put people first before profit

3. Treat your customers the way you would like to be treated. Matthew 7:12 “Therefore, whatever you want men to do to you, do also to them, for this is the Law and the Prophets”.

4. Always give your customers more attention and service than they expect to get. Ephesians 3:20 – once you give people above what they expect, they must come back. You know why Joseph became a Prime Minister? Because he gave Pharaoh more than he expected. Deliver a product to your customer earlier than they expect…he will never leave you. Hire the best hands…do excellent Job.

5. Never leave any complaint unresolved. Make efforts to resolve any complain from customers.

6. Give prompt attention to your customers. Don’t engage in conversations with your staff when your customer is waiting.

7. Keep your promises and honour your product guarantees. Never promise your customer what you cannot fulfil…you’ll lose credibility and confidence of your customers. Proverbs 22:1 “A good name is to be chosen rather than riches, loving favour rather than silver and gold”.

8. When customers return products that are not good to them, the way you laughed and smiled when they bought it, also laugh the same way when they return it.

9. Never allow your customers leave you angry or unsatisfied. Do everything you can to please your customer. Whatever you do, don’t make your customer angry. Avoid unnecessary arguments with your customers.

10. Overlook the mistakes of your customers or correct them with high level of courtesy when you cannot overlook. Proverbs 15:1 “A soft answer turns away wrath, but a harsh word stirs up anger”.

11. Learn to be appreciative to your customers. Always say ‘thank you for patronising us’ or ‘thanks for visiting us’ if they did not buy. Compliment them as well.

12. Always tell your customers the truth about the quality of your product. Never tell them a lie!

Develop a good customer-friendly attitude – it is what makes the difference. Never underestimate what improper attitude can do to your business.

Thank you for reading!
Of course these are the teaching of God’s Servant David Ibiyeomie the presiding Pastor of Salvation Ministries Church. You can listen to more of his life transforming messages online at Salvation Radio

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Happy Birthday From My Celebrity Friend!

Hello and welcome to my little world! I’m really in an exciting mood. Who wouldn’t be? I had the best birthday ever!

A birthday happens once a year. Its a time to get together,when everyone is near. Birthdays can happen any month and any day. You can celebrate your birthday if you wish. You could get a big present, small present, a card or even a very special gift! …and the most amazing feeling, something you would want to hear, that is of course…HAPPY BIRTHDAY!

Yes, July 10 happens to be one of my special days – my birthday! I got lots and lots of greetings electronically and otherwise. In fact the birthday messages were so overwhelming to me and at the same time exciting.

Reading genuine and sincere messages from friends and family made my day extremely special. My coursemates dedicated a whole day praying and wishing me well in a Whatsapp group chat (…created by me 2yrs ago), the feeling was ‘insane’!

Guess who made my birthday extremely special…

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Celebrity Rita Nzelu!

I call her big Sis. She has been in the movie industry for many years and can rightly be referred to as a veteran of Nollywood, Yes! She knows perfectly well how to deliver each role she plays. I love comedies where she is paired with Nkem Owoh.

Here’s her sweet and kind message
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Sadly I’ve not seen much of her lately but I’m sure when she makes a comeback we wouldn’t be disappointed. Some of her many movies include: A cry for Help, Agaba, Angel Of Darkness, Back To Sender, Buried Alive, Christian Marriage, Crazy Millionaire, Good Mother, Long John, Master Of The Game, Pleasure Before Business, Women Affair, Ukwa, Unforgiven

Thank you big Sis! Well, I went to church of course to thank God for His wonderful works upon my life, and to celebrate with my brothers and sisters in the Lord. When I got back home, some friends were already waiting to cheer and party with me…I had mad fun! Thanks to all my friends for coming through, I love you all!

Fight In A Church: Anger Problem or Ego?

Hello and welcome to my little world!
What could possibly make some one explode with anger in the house of God? This question has kept running ‘off’ and ‘on’ my mind.

I was at a church service, and serious and heavy prayers were going on such that everyone was shouting at the top of their voices in attempt to bind and resist the devil and its devices. I happened to sit at the back as part of the Editorial Team in the church… There was a distracting scene, an usher and a member! What!

I only saw the member pushed the usher on the chest, the usher retaliated by also pushing him back, immediately they began exchanging punches. Oh, and these are married men.

Quickly, I asked myself… “In the House of God?” “the devil is really confused and is on rampage”. But then why would two grown men allow themselves to be ‘used’? Could it be anger problem or ego? All these and many questions raced through my mind in few seconds my eyes witnessed the fight. Of course I continued with my prayers, this time not allowing any form of distraction.

Thanks to some other men who rushed and put the situation under control, it didn’t escalate or draw much attention. But I know, the few who saw what seem to be like a commotion around there would be somewhat confused. Thank God they (fighters) did not start lifting chairs.

Now, I don’t seem to remember the member’s face again, and whenever I see the usher, I can’t help but to wonder… What was really the cause of their fight in the church during service?

Have you witnessed similar scene, can we share? Oh, and pls I’m counting down to my birthday July 10th. I would excited to read your good wish messages.